First, I want to thank you for supporting ‘Made by Kyla’ by purchasing my items. I hope to do this as long as I can, and I look forward to providing more products & even better service. Here are a few things I’d like you to keep in mind:
- Please allow 6-8 weeks for designing & delivery until further notice.
- If for any reason your product arrives broken or you’ve received the wrong model/type, please e-mail me as soon as possible so that I may correct any mistakes. Please return the broken or wrong model and I will send you the correct model and/or fixed item.
- If you are completely unhappy with your product, please e-mail me as soon as possible. Return within 30 days, and I will immediately transfer your money back after I have received the product.
- After 30 days, there will be no returns or refunds.
- If it has been longer than 6-8 weeks and your product has not arrived, please e-mail me as soon as possible so that I may check your product status.
If you are unsure about something or have more questions, please fill out the contact form.